Articles on: cThings Cloud

How do I create a new device

Creating a new device in cThings Cloud allows you to manage and monitor devices seamlessly. This guide will walk you through the process step-by-step, ensuring your device is set up correctly.


To create a new device, you must have the Device Administrator role with the necessary permissions.


Steps to Create a New Device


Access the Devices Page
  • Navigate to the Devices page in cThings Cloud by clicking Devices from the menu on the left-hand side.
  • Click the New Device button in the top-right corner. This will open the device creation process in a modal window.


Clicking the new device button to open the device creation modal


Select the Device Type
  • Choose the type of device you are setting up.
  • Click Next to proceed.


Selecting the device type


Select Device Manufacturer
  • Choose the Device Manufacturer from the list, or search for it if needed.


Selecting the device manufacturer


Select the Device Type
  • Use the search bar to find and select the Type of Device from the table.
  • Click Next to proceed.


Selecting the device type


Setup Device Details
  • Device Name: Enter the name of the device.
  • Serial Number: Input the device's unique serial number.
  • Data Interval: Enter how often the device should send its data (e.g., every 5 minutes, hourly, etc.).
  • Status: Toggle the status to Active or Inactive.
  • Click Next to continue.


Enter the setup details


Add Asset Details
  • Select the Parent Asset for the device.
  • Provider: select the device provider
  • Choose the between a New or Existing Service Point.
    • If Existing is selected, choose the desired service point from the dropdown menu.
  • Click Next to proceed.


Adding asset details


Configure Communication Information
  • Set the Communication Information for your device.
  • Click next


Depending on your choices, you’ll either go to the summary page or move on to networking configuration.


Configuring device communication information

Set Networking Information


This step may not always appear. Depending on your previous selections, you might be taken directly to the summary page instead.


Configure the following networking settings:

  • Product: Select the Network Relay used to send data.
  • Network Server: Choose the Network Server to process data.


Depending on the Network Server you select, you may need to provide the following details:

  • Dev EUI: Enter the unique identifier for the device in this format: 00 FF EE DD CC BB AA 11.
  • App Key: Input the application key in this format: 00 11 22 33 44 55 66 77 88 99 AA BB CC DD EE FF.
  • App EUI: Provide the application EUI in this format: 00 FF EE DD CC BB AA 11.
  • Relay Profile: Specify the relay profile if required.


  • Once all necessary information is entered, click Next to proceed.


Setting network information


Review and Create Device
  • Review the summary page that displays the details of your new device.
  • If necessary, edit any section before finalising by clicking on the pencil icon.
  • When satisfied, click Create Device to complete the process.


Review summary page and create device


Verify the Device
  • You will be redirected to the new Device page.


Conclusion

You’ve successfully created a new device on cThings Cloud. The device is now ready to use and can be managed from the Devices page.


For further assistance, feel free to contact us directly. We’re here to help!

Updated on: 04/03/2025

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