Articles on: cThings Cloud

How do I add webhooks to devices?

In cThings Cloud, you can configure webhooks for your devices to automatically send their data to an HTTP endpoint that you manage.

Always ensure your webhook endpoint is secure (HTTPS with authentication), robustly available, and can handle retries, duplicate payloads, and payload size changes to avoid data loss, security risks, or processing errors. For steps on adding webhooks in bulk, see the section further down this page.

Adding a webhook to a device

If you’d like to create a webhook before adding it to a device, see this article: How do I create a webhook?

Access the device configuration

Navigate to your device within cThings Cloud.
Select the Configuration tab located at the top of the device page.

Add the webhook

In the Configuration tab, scroll down to the Device Webhooks tile.
Click + Add Webhook in the corner of the tile to open the webhook menu.

The webhook menu will be empty if you haven’t created any webhooks yet.
Click the webhook you want to add to this device.

A confirmation notification will appear once your webhook has been added successfully.

Testing your webhook

Click the clipboard icon next to your webhook to send a test request.
This sends a mock payload to your specified URL to verify that the webhook is working correctly.

Adding a webhook to multiple devices

You can add a webhook to multiple devices within an asset.
This applies the webhook to either all devices in the asset or only those within the selected asset hierarchy level.

Select your desired devices

Navigate to the asset of your choice.
Open the Asset dropdown menu, then select the Add Device Webhook option.

Choose your device scope

Select This Asset Only to add the webhook to devices at this specific hierarchy level.
Select All Devices to include all devices under the chosen asset.

Select your webhook of choice

Click the + symbol to choose the webhook you want to add.
To create a new webhook, click Add New and follow the steps in How do I create a webhook?.

Applying the webhook

Review the webhook details to ensure everything is correct.
Click Add Webhook to (number) Devices to confirm.

Verifying the changes

A confirmation message will show how many devices the webhook was added to.
If the number seems lower than expected, the webhook may already exist on some devices - in that case, it won’t have been added again.

Updated on: 18/03/2026

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