Articles on: cThings Cloud

How do I change the network server of a network node?

Changing the network server of a node may be necessary if you are migrating to a new server infrastructure or troubleshooting connectivity issues.

Important: Only proceed if you are certain the change is required. Updating the network server may temporarily disconnect the device from the network.

Steps to change the network server of a network node

Navigate to the device page in cThings Cloud.
Hover over the **Network Node **dropdown located in the top-right corner.
This menu may look different on some nodes but will always contain an **Edit Communication **block.
Select Edit Communication from the dropdown to open the communication configuration menu.

Select the appropriate communication type

Within the communication settings, you will see the available communication types for the node.
Select the LoRa tab to manage LoRaWAN-specific settings, including the network server.

Select the desired network server

Click the Network Server dropdown to view all available options.
Choose the appropriate network server from the list based on your deployment or provider.

Set the relay profile

You may have to also update the relay profile for a node when switching network servers.
Choose the appropriate relay profile based on the device and region.

Finalising the changes

After selecting the desired network server, click the Update button located in the bottom-right corner of the settings window to apply the changes.

After updating the network server, your device may take several minutes to reconnect.
Not all devices will reconnect automatically, and for those that do, there may be a defined interval between rejoin attempts.

Ensure that all related network configurations (e.g., DevEUI registrations, security keys, relay profile) are properly configured on the new network server to avoid connectivity issues.

Updated on: 26/10/2026

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