How do I create a new user?

Creating a new user in cThings Cloud is a straightforward process. Follow the steps below to add a new user to your account.

To create new users, you need the User Administrator role

Steps to Create a New User

Access the Users Page

Navigate to the Users page in cThings Cloud by clicking users from the menu on the left-hand side.
Click the New User button in the top-right corner. This opens the user creation process in a modal window.

Select User Type

Choose Standard User as the user type.
Click Next to proceed.

Enter User Details

Enter the user's First and Last name in the input fields.
Enter a valid Email Address in the Email Address input field.
Select the user's Organisation from the dropdown menu.
Click Next to continue.

Assign Roles

Choose the appropriate role(s) for the user.
Click Next to proceed.

Roles define the permissions the user will have on the platform.

Assign Assets

Select which assets the user should have access to.
Click the Create User button in the bottom right-hand corner to finish the process.

Verify the New User

Once the user is created, they will receive an email to set up their password and complete their profile (if necessary).
If you have already set a password for the user, they can log in immediately.

Conclusion

You’ve successfully created a new user on cThings Cloud. The user can now log in and access the features assigned to their role.

For further assistance, don’t hesitate to contact us directly. We’re here to help!

Updated on: 20/01/2025