Articles on: cThings Cloud

How do I delete a device?

You can delete a device in cThings Cloud via the device page. You must first Factory Reset the device to delete all data.

To factory reset and delete a device, you must have the Device Administrator role with the necessary permissions.

Factory Reset the Device



Navigate to the device page
From the Device menu (top-right corner) click Factory Reset
Enter the device serial and click Factory Reset Device

Factory Reset a Device
Factory resetting a device can take some time depending on how much data is stored

Delete the Device



From the Device menu click Delete
Enter the device serial and click Delete Device

Delete a Device

Updated on: 04/02/2025

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