How do I delete a device?
You can delete a device in cThings Cloud via the device page. You must first Factory Reset the device to delete all data.
To factory reset and delete a device, you must have the Device Administrator role with the necessary permissions.
Navigate to the device page
From the Device menu (top-right corner) click Factory Reset
Enter the device serial and click Factory Reset Device
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Factory resetting a device can take some time depending on how much data is stored
From the Device menu click Delete
Enter the device serial and click Delete Device
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To factory reset and delete a device, you must have the Device Administrator role with the necessary permissions.
Factory Reset the Device
Navigate to the device page
From the Device menu (top-right corner) click Factory Reset
Enter the device serial and click Factory Reset Device
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Factory resetting a device can take some time depending on how much data is stored
Delete the Device
From the Device menu click Delete
Enter the device serial and click Delete Device
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Updated on: 04/02/2025
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