Articles on: cThings Cloud

How do I delete a device?

You can delete a device in cThings Cloud via the device page. You must first Factory Reset the device to delete all data.


To factory reset and delete a device, you must have the Device Administrator role with the necessary permissions.


Factory Reset the Device


  1. Navigate to the device page
  2. From the Device **menu (top-right corner) click **Factory Reset
  3. Enter the device serial and click Factory Reset Device


Factory Reset a Device

Factory resetting a device can take some time depending on how much data is stored


Delete the Device


  1. From the Device menu click Delete
  2. Enter the device serial and click Delete Device


Delete a Device


Updated on: 04/02/2025

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