How do I update the name and serial of a device?
The device name is useful for providing a friendly and recognisable label for your devices, whereas the device serial (referred to simply as the device) is used as a unique reference against which to load data. While the name can be changed, the device serial cannot be changed.
If you need to the device serial, either delete and recreate your device or contact cThings Support
Navigate to the device in cThings Cloud by clicking Devices* from the menu on the left-hand side and searching for the device.
In the top-right corner, expand the Device* menu and click Edit Device
Update the device name
Click Update*
The device name should now be updated.
If you need to the device serial, either delete and recreate your device or contact cThings Support
Update the Device Name
1. Navigate to the Device and Edit the Device
Navigate to the device in cThings Cloud by clicking Devices* from the menu on the left-hand side and searching for the device.
In the top-right corner, expand the Device* menu and click Edit Device
2. Edit the Device Name
Update the device name
Click Update*
The device name should now be updated.
Updated on: 20/03/2025
Thank you!